Childcare and Family Support Hub
The HUB provides a one stop shop where families can access information, support and referral to universal services such as childcare, playgroups, health and other services that support children and families.
The Family Support Program can assist families with a range of issues and is of all family structures. The program has a preventative focus, however it will also provide practical support and links to counselling when needed.
The objectives of the Childcare and Family Support Hub are to:
- Improve and enchance access to all existing community services for families and young children.
- Improve the understanding of the diversity of cultures and associated needs.
- Improve awareness of families about the services and opportunities available.
The principles included are a clear integration between developmental children's services, family support and early intervention services which can:
- Build on the current infrastructure of existing children's, family and community services to raise awareness in the community.
- Respond to the diverse needs of children and their families.
- Focus on improved outcomes for children and families.
- Encourage links between all children's services and family support services in the community.
Contact Us

Phone: (07) 4957 7222
Fax: (07) 4957 7569
Email: s.hub@georgestreetnc.org.au
Post: PO Box 4112,
South Mackay
QLD, 4740
Location
The Childcare and Family Support Hub operates through the Shakespeare Child and Family Centre at 43 Shakespeare Street, East Mackay. See the Contact Us page for additional contact details.
Links
Department of Communities - Child Care Information and Links
Office for Early Childhood Education and Care
Early Childhood Australia
Early Childhood Australia Website
Early Childhood Australia Inc. formerly known as the Australian Early Childhood Association, was established in 1938. Early Childhood Australia works with Government, early childhood professionals, parents, other carers of young children and various lobby groups to secure the best range of options and outcomes for children as they grow and develop.
Commission for Children & Young People & Child Guardian
Commission for Children & Young People & Child Guardian Website
The Commission is independent and its decisions are not influenced by any Government department or other agency. The Commission for Children and Young People and Child Guardian is an organisation which promotes and protects the rights, interests and wellbeing of all Queenslanders under 18.
Department of Family and Community Services
Department of Family and Community Services Website
Links to numerous websites around Australia containing information on parenting.
Australian Parenting Website
This national parenting information website is a government funded resource that grew out of research into what parents and practitioners want and need (from the national Parenting Information Project.) It is part of the Australian Government's commitment to ensure every Australian child has the best possible start in life by supporting parents in their most important role.
Family Assistance Office
The Family Assistance Office is a joint venture between four government agencies - The Department of Family and Community Services, The Australian Taxation Office, Centrelink and the Health Insurance Commission. It has been set up to give Australian families better access to Government services. Instead of going to different agencies to get family assistance, families are able to get all their payments from just one place - The Family Assistance Office. Family Assistance Offices have been set up in Medicare offices, Centrelink Customer Service Centres and Tax Office Shopfronts across the country, offering a range of payments to support families with their work and family responsibilities.
Counselling Services for Parents and Children
Helplines and telephone counselling services for children, young people and parents
The Australian organisations and links described on this page provide a focus on counselling support for children and parents. Many are good starting points for locating other organisations or links in this area.
Child and Youth Support Services
Child and Youth Support Services Website
Here you'll find a range of support services such as counselling and contacts specifically for children and young people. So, if you're going through difficult times, want to get something off your mind or just need to know more about where you can go for help, take a look at some of these links.
Queensland Government
